How do I order my KUSH Jewelry?
It’s easy. Navigate to The Journeys page and select the Journey that’s right for you. The Journeys are designed to help solve a problem in your life or just help you reach a goal or dream. Once the Journey is selected, you’ll be automatically redirected to the product page. After choosing a KUSH jewelry piece, you can select from certain variables such as length of chain and types of gemstone accents.
What are your shipping prices?
KUSH jewelry pieces are always shipped free, every day, within the continental USA. International shipping will be calculated at checkout. The Journeys, delivered via email to your inbox, are of course always free. 🙂
Are KUSH gemstones and precious metals real?
Yes. The gemstones KUSH selects for its jewelry is the best quality crystals, gemstones and minerals. Some of the gemstones have been enhanced with industry standard processes and will always be disclosed in the product descriptions. The precious metals used in KUSH jewelry settings and chains are always solid .925 sterling silver or 14kt gold-filled and have been tested for purity.
Are your KUSH jewelry pieces handmade?
All of the precious metal jewelry settings KUSH uses for its jewelry are handmade from artists all over the world. KUSH sources only the best and most unique pieces for your enjoyment.
How do I care for my KUSH Jewelry pieces?
Care for your KUSH jewelry piece is with standard cleaning practices used with any fine jewelry. The Opals require special instructions that will be included in your order. Feel free to download the best cleaning practices PDF.
How will I receive my KUSH Journey messages?
Your KUSH Journey Jewelry inspirational messages will be delivered via email to your inbox. We will use the email address you supply during checkout. Make sure it’s an email that you access regularly so you don’t miss the messages and the help they will provide. You’ll receive one email message a week for a year – 52 messages in all. They are short, yet very powerful tools for success.
Can I opt out from receiving the Journey messages?
Yes. If you feel the KUSH Journey messages are not for you, feel free to opt out at anytime. But we really hope you stick with them. They are fun, irreverent at times, but always designed to honestly help you reach your Journey and make your dreams come true. At KUSH, selling jewelry is just a very small part of our business. The bigger picture is making the world a better place, helping to realize one dream at a time. 🙂
What is your return policy?
KushJourneys.com Return Policy
If you received your Kush order and aren’t totally in love with it, you are welcome to return it within 30 days of the ship date for a refund less shipping (if applicable), to the original method of payment. The merchandise must be unworn, and original packaging and invoice must be included. We’ll send you an email as soon as your return has been received and processed. This may take 2-3 business days for the refund to post depending on the card issuing bank. If returning for merchandise credit, a Kush store credit code will be emailed to you in the amount of the items received. Please include the original packing slip, the order reference number and your email address to receive a store credit code.
Kush does not provide pre-paid shipping labels for returns, so you may return any order through the carrier of your choice. We recommend using a trackable/insured shipping method to guarantee successful delivery of your return. You can send items back to us at the address below:
350 Percy Rd.